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User Messages

From this page, you can edit signatures, report messages, and system responses to senders and recipients.

Messages are formatted either in plain text or HTML format, depending on the message. For HTML, the rich editor allows you to define formatting styles. Several variables are available for the reports, see the variables tab for more information.

The active language is set in quarantine settings under the General Settings tab. In your appliance, you may have more than one language used, depending on the domain.

Signatures

In this section you can enable/disable and customize signatures appended to Outgoing and Incoming emails in their plain text and HTML version.

Attachments

In this section you can customize the messages that ESG uses to replace attachments in case of:

  • Bad Content
  • Bad Filename
  • Virus

Spam/MCP

In this section you can customize the messages sent to the recipient of:

  • Spam (when the spam action is "Notify")
  • Spam (when the spam action is "Bounce")
  • Spam (when the spam action is "Attachment" and the spam email is attached by ESG to a generated safe message)
  • MCP Blocked (when action is "Bounce")
  • MCP Blocked (when action is "Notify")

Sender Notifications

In this section you can customize the messages sent to the sender of:

  • Viruses
  • Blocked Files
  • Blocked Size Attachments
  • Other Blocked Content

Intercept

In this section you can customize the message sent to the sender of message kept on hold due to a low relationship score.

Encryption

In this section you can customize message sent to recipient of an encrypted messages.

You can customize:

  • Recipient Encrypted Message Notification: the message sent along with the encrypted message
  • Sender Encrypted Message Notification: the message sent when a new encryption key is generated.

QuickSand

In this section you can customize all messages inserted in the attachment modified email.

Phishing

In this section you can customize the Inline Phishing Checks messages.

External Warning

In this section you can customize the External Warning message in its plain text and HTML version.

Import/Export

You can export actual language customization or import new language files.

Variables

LibraCyber ESG reports can be customized with some variables.

The list below shows what data can be inserted into a report.

  • The variable $report is the Content scan report
  • The variable $longspamreport is the Spam full report
  • The variable $filename is the The original email attachment
  • The variable $archivename is the The archive containing the file (QuickSand reports)
  • The variable $viruswarningname is the The name reported by the Virus Scanner
  • The variable $postmastername is the Name part of postmaster email address from config
  • The variable $date is the formatted Date
  • The variable $datenumber is the Date as a number e.g. 20060601
  • The variable $from is the Sender address
  • The variable $to is the Recipient address
  • The variable $id is the LibraCyber ESG Message ID
  • The variable $hostname is the Mailserver hostname
  • The variable $quarantinedir is the Location of the quarantine
  • The variable %org-name% is the Company short name, useful to create mail header and links (global)
  • The variable %org-long-name% is the Global company full name, to be freely used in signatures and text composition (global)
  • The variable %web-site% is the Company web-site/contact-us link (see tab in this page) (global)
  • The variable %public-url% is the LibraCyber ESG public URL for user actions (see quarantine settings) (global)

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