The Create lesson with AI feature allows an administrator to upload a PDF or Word document — optionally accompanied by a prompt to guide tone, focus, or language — and obtain, within a few minutes via email, a draft of a Cyber Chat (Alex) lesson already equipped with quizzes, ready to review and modify in the Lesson editor.
The access point is the Lessons Catalog: from the sidebar menu open Cyber Awareness and select Lessons.
At a glance
| Status | GA (available to all eligible customers). |
| Intended for | Administrators with Courses Admin authorization who want to create a lesson draft from an existing document. Not for: detailed editing or creating a lesson from scratch (Lesson editor activity); assigning or ordering lessons (Lessons Catalog activity). End users only follow published lessons. |
| Required role / permission | Courses Admin (to open the window, upload a document, and generate the draft). |
| Availability | Customers with Cyber Chat (Alex) active. |
When to use it
The feature is designed for:
- Starting a lesson from existing material — a policy PDF, a security charter, an onboarding presentation — instead of starting from an empty editor.
- Producing a first draft complete with quizzes, which a person reviews and refines before making it available to employees.
- Generating a lesson with a specific tone or language, guiding the AI with an optional prompt.
It is not designed for:
- Obtaining a finished lesson ready to deliver: the output is a draft and human review is recommended before publication.
- Producing multilingual lessons: the draft is generated in the language of the source document and is not automatically translated; other languages are added in the Lesson editor.
- Reproducing images: images present in the source document are not included in the draft; they must be added manually in the Lesson editor.
- Detailed editing or creating a lesson from scratch (use the Lesson editor) and assigning or ordering the result (use the Lessons Catalog).
Prerequisites
- Plan: Cyber Chat (Alex) active for your organization.
- Role: Courses Admin authorization — the AI creation action is reserved for administrators and appears in the Lessons Catalog only for those with this authorization.
- A source document in a supported format — a PDF or Word file, as indicated in the window.
- An email address associated with the administrator's account: this is the address to which the completion (or error) notification is sent.
How to create a lesson with AI, step by step
Access point: Cyber Awareness › Lessons (the Lessons Catalog).
The Create lesson with AI button in the Lessons Catalog toolbar.
- Open the Lessons Catalog.
- Click Create lesson with AI to open the creation window.
- Upload a source document: a PDF or Word file (the window indicates a maximum of 10 MB).
- (Optional) Write a prompt to guide the AI — for example, set the tone ("professional", "informal"), focus on a part of the document ("focus on section 3"), or request an output language ("generate in English").
- Click Generate. Generation occurs in the background and takes a few minutes; you can leave the page.
- When the draft is ready, you receive the AI course available email with a direct link to the lesson.
- Open the link to review and modify the draft generated in the Lesson editor, then publish it like any other lesson.
NOTE: the result is a draft, not a finished lesson. It is always recommended to review and correct it in the Lesson editor before publishing and assigning it.
Creation window controls
Available controls — everything the administrator can set in the creation window:
| Control | Type | Effect | Role |
|---|---|---|---|
| Document upload | action | Selects the source PDF or Word file from which the lesson is generated (the window indicates a maximum of 10 MB). | Courses Admin |
| Optional prompt | action | Free text that guides the tone, the topic to focus on, or the output language. | Courses Admin |
| Generate | action | Submits the document and prompt; generation occurs in the background and, upon completion, sends an email with a link to the draft. | Courses Admin |
Settings managed elsewhere:
- Courses Admin authorization — who can see and use AI creation is set in Users & Permissions.
- The generated draft — everything related to the resulting lesson (interactions, quizzes, languages, publication) is configured in the Lesson editor.
Expected results
- Immediate effect: after clicking Generate, the window confirms that the request has been accepted; generation then continues in the background (you can move to other pages).
- Delayed effect: within a few minutes you receive the AI course available email with the link and the new lesson appears as a draft. If generation cannot be completed, you receive an error email instead.
- Where to see the result: the generated lesson opens in the Lesson editor as an editable draft, ready to be reviewed and published; success is confirmed when you can open and modify it there.
How it works
How the lesson is generated. When you submit a document (with an optional prompt), the request is accepted and generation occurs in the background: you can leave the page. Within a few minutes, the service produces a complete draft lesson — a sequence of chatbot interactions plus a quiz — in the language of the source document, and sends an email with a link to open it in the Lesson editor. From there you review, correct, and publish it like any other lesson. Very large documents may not be fully covered: the AI focuses on the most relevant parts and the optional prompt can guide the focus, tone, or output language.
AI processing and privacy. The draft is processed by a third-party AI provider, subject to contractual data protection conditions. At the AI step, only the uploaded file and the prompt are sent: no company identifier is transmitted. The uploaded file and temporary resources created for processing are deleted at the end of each generation. The email address is used solely to send the completion or error notification. This feature does not move other employee data; details on sub-processors, retention, and data lifecycle are described in the documentation dedicated to the service and security.
Frequently asked questions
What files can I upload?
The window accepts PDF and Word documents (maximum 10 MB, as indicated in the window itself).
How long does generation take?
A few minutes: you receive an email with the link when the draft is ready.
Is the generated lesson ready to send?
No: it is a draft. It must be reviewed and modified in the Lesson editor before publication.
In what language is the lesson generated?
In the language of the source document, unless you request another in the optional prompt.
Are images from my document included?
No: images must be added manually in the Lesson editor.
Who can use AI lesson creation?
Administrators who have the Courses Admin authorization.
Troubleshooting
| Symptom | Probable cause | Solution | Escalation |
|---|---|---|---|
| The Create lesson with AI action is not visible | You do not have Courses Admin authorization | Ask an administrator to assign Courses Admin authorization | — |
| Upload is rejected | The file exceeds the limit indicated in the window, or the format is not accepted | Use a PDF or Word document within the size limit indicated | — |
| No email arrives after a few minutes | Generation is still in progress, has failed, or the message ended up in spam | Wait a bit, check the spam folder, and try again; if completion fails, an error email is sent | Support |
| The lesson is generated in the wrong language | The output follows the language of the source document | Add a language instruction in the optional prompt (e.g., "Generate in English"), or add/translate the language in the Lesson editor | — |
| Images from the document are missing | Images are not reproduced by the generator | Add images manually in the Lesson editor | — |
Related features
- Cyber Chat (Alex) – Lesson editor — where the generated draft is reviewed, modified, and published.
- Cyber Chat (Alex) – Lessons Catalog — where the published lesson is assigned to recipients and learning paths are ordered.