If you don’t receive the Quarantine Digest Report some settings may be useful to verify. First of all, you have to remember that Digest Report has associated with a user account: no user, no digest.
From "Admin Area -> Authentication -> User Management":
- user has been created and “Quarantine Check” is checked.
- username should be a valid email or email alias has been correctly set for the user
- (this is the way we teach the system the user/emails relationship)
- the alias should be “Active=yes” to receive the quarantine digest report
Check the Digest Report Settings by going to the Admin Area -> Appliance -> Quarantine Settings Notes:
- if the Spam score is over 25 mail will not be inserted in the digest report.
- if “include blacklist” is “no”, no blacklisted emails will be inserted in the digest report