Skip to main content
LibraCyber - Help Center Help Center home page | Knowledge Base
Submit a request
Sign in
Deutsch Español Français Italiano
  • Submit a request
  1. LibraCyber - Help Center
  2. Awareness Training
  3. Awareness
  4. FAQ & Troubleshooting
  5. FAQ & Troubleshooting 2.0
FAQ & Troubleshooting 2.0
  • What is the Cyber Guru platform?
  • How do I understand the results of my tests?
  • Can I pause the lesson and continue at another time?
  • How do I find out which team I belong to?
  • Can I access previous modules?
  • How to Understand the Scoring Assignment?
  • Can I download the lesson text?
  • How do I check the team's scores and ranking progress?
  • How many questions do I need to pass to access the next lesson?
  • How to Interpret the Completion Status of a Form?
  • How much time do I have to access content?
  • How many times can I retake the test on Cyber Guru?
  • The completion percentage is not updating. What can I do?
  • When I finish the active module, can I continue the course?
  • What is a Template in Cyber Guru?
  • Can I access the latest module released without completing the previous ones?
  • Can I review a module I've already completed?
  • What to do if I forget my login password?
  • How many modules are available per month?
  • Can I access the platform only in the office?
  • How many times can I retake the test?
  • Where can I find the login credentials?
  • Why is content blocked?
  • Why isn't the percentage of completed activities updating?
  • I can't download the certificate of participation
  • How are phishing report data updated for students?
  • What are the minimum requirements for creating a password?

FAQ & Troubleshooting 2.0

  • What is the Cyber Guru platform?
  • How do I understand the results of my tests?
  • Can I pause the lesson and continue at another time?
  • How do I find out which team I belong to?
  • Can I access previous modules?
  • How to Understand the Scoring Assignment?
  • Can I download the lesson text?
  • How do I check the team's scores and ranking progress?
  • How many questions do I need to pass to access the next lesson?
  • How to Interpret the Completion Status of a Form?
  • How much time do I have to access content?
  • How many times can I retake the test on Cyber Guru?
  • The completion percentage is not updating. What can I do?
  • When I finish the active module, can I continue the course?
  • What is a Template in Cyber Guru?
  • Can I access the latest module released without completing the previous ones?
  • Can I review a module I've already completed?
  • What to do if I forget my login password?
  • How many modules are available per month?
  • Can I access the platform only in the office?
  • How many times can I retake the test?
  • Where can I find the login credentials?
  • Why is content blocked?
  • Why isn't the percentage of completed activities updating?
  • I can't download the certificate of participation
  • How are phishing report data updated for students?
  • What are the minimum requirements for creating a password?

©