In this knowledge base we describe what action should you take in case of license expiration or when reaching license limits.

License expiration

LibraCyber Cloud appliance

On Premise Appliance

The behavior is different based on the license type.

Trial license

Archiver features will be immediately stopped. If you wish to continue using the LibraCyber Email Archiver, please purchase a Production or an MSP license.

Production or MSP license

Email consulting features (consulting emails, emails export) will continue to work. 

The appliance will no longer receive updates and LibraCyber will not provide support anymore.

Archiver license exceeded

Mailbox-based license

The behavior is different based on the license type.

MSP license

Trial or production license

Storage-based license

MSP license

Exceeding license limits is always allowed. The additional license cost will be applied in the next quarter.

Trial or production license

The archiving process will be immediately suspended. In order to re-enable it, please purchase a license expansion.

License upload

This chapter applies only to onpremise environment. What if I upload a new license before the old one is expired? 

You can upload a new license even if the old one is not yet expired. License will be active since generation date.