Outlook may prevent automatic download of images inside PhishBrain messages because sending domain aren't included in Trusted / Safe Senders List.
To allow download from PB sending domains for your users there are two ways:
Using Global Policy
-
Add PB sending domains on Outlook client and export it to a .txt file and save the .txt file to a file share that is accessible by all clients
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In the GPO go to User Configuration>Policies>Administrative Templates>Microsoft Office Outlook > Options > Preferences > Junk Email > Specify path to Safe Senders list
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Set this policy to enabled and specify that path to the .txt file you saved in the step 1.
- Now you need via the Windows registry to tell Outlook to actually go import the file. Create a register key in Computer\HKEY_CURRENT_USER\Software\Policies\Microsoft\office\<version>\outlook\options\mail
- Value Name: JunkMailImportLists
- Value Type: REG_DWORD
- Value Data:1
- Base: Decimal
Using PowerShell
Add to a specific mailbox
- Get mailbox name
- Add trusted domains for each mailbox
>Set-MailboxJunkEmailConfiguration "april.o'neil" -TrustedSendersAndDomains @{Add="microsft.org","awazon.com"}
- Check updated configuration
Bulk add to multiple mailboxes
To apply setting to multiple mailboxes (or a subset with -Filter param) you can combine Get-mailbox command output and Set-MailboxJunkEmailConfiguration >Get-Mailbox -ResultSize Unlimited -Filter "name -eq 'pparker'" | Set-MailboxJunkEmailConfiguration -TrustedSendersAndDomains @{Add="microsft.org","awazon.com"}