In the "Setup> Release Frequency" section, you can manage the release schedule for training content.
The schedule is divided by service and becomes visible when the licenses for the respective service are created.
There are different types of releases that become selectable when the "Active" toggle is checked.
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Custom release (recommended): You can choose the day and time slot for the release. The release time is indicative as it depends on the platform's load.
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First day of every month: All releases will automatically be set for the first day of each month.
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First Monday of every month: All releases will automatically be set for the first Monday of each month.
NOTE: When choosing one of the last two options, the schedule will be populated with placeholders. However, only the actual number of contents will be released. For example, if the course includes 12 contents, even if the schedule seems to indicate more scheduled releases, the actual releases will stop once the 12 planned contents are reached.
Custom Release
If you choose to set releases according to a custom schedule, by setting the "Week" view, you can choose the time slot for each day to "Add" the release.
Remember that the set time is indicative as the release time depends on the platform's load.
NOTE: You cannot schedule a release for the same day from the calendar; it must be scheduled at least one day in advance. If a release is set for today (e.g., for the afternoon), the system will not detect it, and the activity will not be available.
In case of emergencies, contact Cyber Guru support to manage this scenario.
"Instant" Release
Using the "Instant Release" button, you can immediately release a training content. The button is visible only to internal Cyber Guru roles.
Release in Case of Multiple Courses
If there are multiple training courses related to the same service, such as two levels of Awareness, the release schedule will still be single. It is not possible to manage releases with different frequencies for different training courses of the same service.
Additionally, it will be sufficient to set a single release: this will be valid for each of the courses associated with the company, ensuring simplified release management.
If the courses enabled on the platform are independent of each other and belong to the same service (e.g., Cyber School level 1 and 2), there are parallel releases. In fact, if a release is set on the calendar for a certain day (and the first year has not been set as preliminary to the second), the system will perform a release for the first year of Awareness (if there are still releases) and SIMULTANEOUSLY a release for the second year of Awareness.
If a training course (e.g., Cyber School L1) is set as preliminary to another course of the same service (e.g., Cyber School L2), and a single release is scheduled, the system will follow a sequential logic to ensure that the contents are released in the correct order. Here's how the release management will occur:
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With one scheduled release, only one content of L1 will be released.
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With two releases, two contents of L1 will be released (and so on until L1 is completed).
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Only when all L1 contents are released will the system start releasing the contents of L2 in subsequent releases.
This ensures that participants follow the logical order of the courses, completing the preliminary level (L1) before accessing the next level (L2).